Business Processes?

Culture?

Security?

Digital infrastructure?

Risk Averse?

Personalised Selling?

Big Data

Artificial intelligence

IoT?

OmniPresence?

Customer Experience?

Cognitive Analysis

EcoSystem Management?

Personalise

BlockChain?

Digital Platforms

Digital Transformation?

Want to know why Digital Platforms are Important?

How to provide customised solution to each of your clients?

How to leverage Smart Analytics, AI and Internet of Things?

Read our Publications and understand the issues

Featured Publications

Five points for Insurers to ensure effective CX Amid Covid-19

Customer Experience (CX) of all insurers will be tested amid the Covid-19 pandemic.

  CLICK HERE TO READ MORE  

 

Managing Digital Risk

 

The senior executives in the Insurance Industry often mention their increasing concerns over digital transformational changes that are creating more exposure to risk. This publication takes a look at what is Digital Risk and how to manage it and also features digital risk management offerings by RSA.

  CLICK HERE TO READ MORE  

Digital Workforce in Insurance

 

This Executive Brief on ‘Digital Workforce in Insurance’ highlights the early development and early potential benefits of digital workforce. The publication also features Automation Anywhere’s digital workforce portfolio.

  CLICK HERE TO READ MORE  

Customer Journey Mapping in the Insurance Industry

While the most insurers are actively using and analysing customer experience through solutions like CRM and analytics, it is important to understand where does customer journey mapping fit in!!

  CLICK HERE TO READ MORE  

SAP Transforming the Insurance Industry

Given, we are at the beginning of an era of digital transformation and new smart intelligent technologies are creating massive disruption, in this publication looks at Insurance Directions’ view on where SAP stands in the insurance industry.

  CLICK HERE TO READ MORE  

Quadient in Insurance

Providing unified, personalised, contextual, end-to-end communications is an integral part of DXM platforms. Is Quadient positioned well to provide a holistic experience to its customers? Have a look at Quadient’s offerings in this space.

  CLICK HERE TO READ MORE  

Robotic Process Automation in Insurance Industry

Robotic Process Automation (RPA) is gaining very quick traction within the insurance industry. The benefits are multidimensional, It lets insurers rejig their operating models to be more customer-centric.

  CLICK HERE TO READ MORE  

IBM Insurance Platform

The big issues that are keeping the insurers awake at night are high customer churn and how to retain them?  The vendors are out in full force with all sorts of solutions, we are going to look at one such offering from IBM.

  CLICK HERE TO READ MORE  

Has IBM got its Mojo back? Early sprouts around Platforms!

It seemed IBM had lost the pulse of its clients, its markets and the end-user customers. But now with their Digital platform solutions, it is time to consider IBM again for your transformation….read this publication to know why…

  CLICK HERE TO READ MORE  

DXM: Reference Architecture

 

 

In this Executive Brief, we would like to take you through our early view for the reference architecture of DXM in the insurance industry.

  CLICK HERE TO READ MORE  

Digital Transformation Framework

Insurance industry is one of the key instruments of financial growth of a country and hence it is amongst the most regulated industry worldwide.

  CLICK HERE TO READ MORE  

Changing Customer Expectations in The Insurance Industry

 

With time, customers’ demographics are changing and with them their expectations are changing too. Nearly half of the world's population is comprised of generation x and millennials.

  CLICK HERE TO READ MORE  

Mega Trends: Insurance Industry (Global)

Two technology areas, artificial intelligence and the internet of things – are attracting large investments for innovations and finding new ways to remain competitive.  

  CLICK HERE TO READ MORE  

Digital Techs Are Ready To Disrupt Insurers

The Digital Technologies is making a big impact on many industries worldwide and insurance sector is no exception to that.

  CLICK HERE TO READ MORE  

Challenges faced by Insurance Industry

Digital has been around for decades and provides different meaning to different people. It has also evolved its meaning over time. In this paper we go into more details and put a reference architecture in place.

 CLICK HERE TO READ MORE  

Passport Programme

Let Us Help You

Executives

Make your corporation a success in the coming Digital Age. Let us be your independent guide on important aspects, key issues, impact on business models, deployment guidance, vendor shortlists, vendor engagements, ROIs and how to successfully adapt new technology for your transformation journey

Individuals

You want to help yourself, your company, your country transform itself. With the coming of the Digital Age, how do you train yourself, where do you begin to understand digital and its solutions, the components and their impact, where do you start? Let us help train and guide you on your transformation journey

Suppliers

Do you want to be the leading supplier to the Insurance Industry for digital solutions? Do you want to sell consulting, services and solutions to key corporations around the world? If so, you need to understand your market, its trends, competitors, new solutions and channels. Let us guide you to be a leader in the transformation journey